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Tennishub

Tennishub is a premier e-commerce platform tailored for tennis enthusiasts throughout India. It features an extensive selection of high-quality tennis rackets, balls, shoes, apparel, and accessories from renowned global and Indian brands. The website ensures a seamless shopping experience through detailed product information, expert recommendations, and an intuitive checkout process.

Tennishub

Tennishub is a premier e-commerce platform tailored for tennis enthusiasts throughout India. It features an extensive selection of high-quality tennis rackets, balls, shoes, apparel, and accessories from renowned global and Indian brands. The website ensures a seamless shopping experience through detailed product information, expert recommendations, and an intuitive checkout process.

tennishub_banner

About Project

TennisHub.in is India’s go-to online platform for tennis players, coaches, and clubs. It connects consumers with top international and domestic gear, offers expert guides and comparisons, ensures secure delivery, and provides support for equipment selection. Serving both amateurs and pros, it makes quality tennis equipment accessible nationwide.

Sports Brand

Business

India

Location

Business Goal

“TennisHub.in aims to become India’s leading tennis e-commerce platform by dominating the niche market, expanding partnerships with global and local brands, and boosting customer engagement through content and events. It also focuses on increasing accessibility with affordable options and EMI plans, while driving offline-to-online sales via collaborations with academies and coaches”.

Project Highlights

  • Top Brands
  • Easy Navigation
  • Bulk Order Support
  • Mobile-Friendly
  • Secure Payments

Elevated the UI/UX

The platform features a modern, clean design with bold visuals, fast load times, and smart search filters for easy navigation. It offers personalized recommendations, simplified checkout with guest login and one-click reordering, and interactive tools like size guides, racket customizers, and videos to enhance the shopping experience.

Key Challenges

Selling Unstrung Racquets

Customers needed customization options (strings, dampeners, grips).

Customer Retention

Lack of loyalty incentives to encourage repeat purchases.

Shipping Reliability

Needed robust logistics for nationwide delivery.

Inefficient Product Discovery

Default Magento search lacked speed and relevance.

Our Solutions

Tailored solutions meet client needs on sports brand platforms through inclusive web design
services, ensuring personalized experiences.

stringing

Custom Racquet Stringing

TennisHub.in offers a Custom Stringing Service for unstrung racquets through a “String Your Racquet” option at checkout. Users can choose string types like polyester or hybrid, set preferred tension, and add accessories such as dampeners, overgrips, and stencil logos. Expert stringing ensures players receive ready-to-play racquets with professional quality.

Logistics & Shipping

TennisHub.in ensures reliable delivery by integrating Bluedart for metro cities and Delhivery for tier-2 and tier-3 locations. Customers receive real-time tracking updates via WhatsApp and SMS. The platform also offers flexible delivery options, priority shipping for select products, and easy return pickups to enhance the overall post-purchase experience. Additionally, it provides international shipping for global customers and guarantees secure packaging to prevent damage during transit. With these services, TennisHub.in aims to deliver a seamless and efficient shopping experience.

logistics
AI-Powered Search

AI-Powered Search Tap Integration

TennisHub.in features an AI-powered search with SearchTap integration, offering instant, typo-tolerant results that help users find products quickly. The advanced filters, including options for brand, skill level, and price, refine search results to match specific preferences. Additionally, the platform showcases “Trending Rackets” and “Bestsellers” sections, driving conversions by recommending popular and high-quality products. Personalized product suggestions based on user behavior further enhance the shopping experience, ensuring customers discover items tailored to their needs.

WhatsApp Transaction Notifications

TennisHub.in utilizes WhatsApp transaction notifications to keep customers informed with automated alerts for order confirmation, shipping updates, and reward point redemption. This method has achieved a 75% open rate, significantly higher than traditional email notifications. By leveraging WhatsApp, customers receive real-time updates in a more accessible and convenient format, ensuring they stay informed throughout the entire purchase process. Additionally, the platform allows for easy communication through WhatsApp for customer support, making it even more efficient for users to track their orders and resolve any issues.

WhatsApp Transaction Notifications

Our Approach

TennisHub.in offers a seamless shopping experience with premium tennis gear from top brands, expert guides, and secure transactions. It enhances convenience through custom stringing, flexible delivery, and real-time updates via WhatsApp. Focused on customer engagement, TennisHub.in is the go-to platform for players, coaches, and clubs across India.

User-Centric Customization

TennisHub.in customizes stringing based on player preferences, ensuring quality through expert partnerships.

Tech-Driven Scalability

TennisHub.in uses Magento 2.4.7-p3 for scalability, optimized for mobile with over 50% traffic from phones.

Proactive Customer Engagement

TennisHub.in integrates WhatsApp Business API for real-time updates and offers opt-in/opt-out preferences in user accounts.

Seamless Logistics & Search

TennisHub.in ensures seamless logistics with Bluedart and Delhivery and enhanced search using SearchTap’s AI-driven API.

Technology Stack

  • CMS
  • Programming Languages
  • Database
CMS Technologies

Magento

Programming Languages

Javascript

Programming Languages

PHP 8.3

Programming Languages

CSS 3

Programming Languages

HTML 5

Database Technologies

MySQL

Key Result

30% Increase in AOV

Due to stringing add-ons & credit purchases

15% Lower Cart Abandonment

Faster OTP logins & WhatsApp reminders.

25% Higher Repeat Customers

Reward points boosted retention.

99% On-Time Deliveries

Bluedart/Delhivery ensured reliability.

What Our Client Says

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