Tennishub
Tennishub is a premier e-commerce platform tailored for tennis enthusiasts throughout India. It features an extensive selection of high-quality tennis rackets, balls, shoes, apparel, and accessories from renowned global and Indian brands. The website ensures a seamless shopping experience through detailed product information, expert recommendations, and an intuitive checkout process.

About Project
TennisHub.in is India’s go-to online platform for tennis players, coaches, and clubs. It connects consumers with top international and domestic gear, offers expert guides and comparisons, ensures secure delivery, and provides support for equipment selection. Serving both amateurs and pros, it makes quality tennis equipment accessible nationwide.
Sports Brand
Business
India
Location
Business Goal
“TennisHub.in aims to become India’s leading tennis e-commerce platform by dominating the niche market, expanding partnerships with global and local brands, and boosting customer engagement through content and events. It also focuses on increasing accessibility with affordable options and EMI plans, while driving offline-to-online sales via collaborations with academies and coaches”.
Project Highlights
- Top Brands
- Easy Navigation
- Bulk Order Support
- Mobile-Friendly
- Secure Payments
Elevated the UI/UX
The platform features a modern, clean design with bold visuals, fast load times, and smart search filters for easy navigation. It offers personalized recommendations, simplified checkout with guest login and one-click reordering, and interactive tools like size guides, racket customizers, and videos to enhance the shopping experience.
Key Challenges
Selling Unstrung Racquets
Customers needed customization options (strings, dampeners, grips).
Customer Retention
Lack of loyalty incentives to encourage repeat purchases.
Shipping Reliability
Needed robust logistics for nationwide delivery.
Inefficient Product Discovery
Default Magento search lacked speed and relevance.
Our Solutions
Tailored solutions meet client needs on sports brand platforms through
inclusive web design
services, ensuring personalized experiences.

Custom Racquet Stringing
TennisHub.in offers a Custom Stringing Service for unstrung racquets through a “String Your Racquet” option at checkout. Users can choose string types like polyester or hybrid, set preferred tension, and add accessories such as dampeners, overgrips, and stencil logos. Expert stringing ensures players receive ready-to-play racquets with professional quality.
Logistics & Shipping
TennisHub.in ensures reliable delivery by integrating Bluedart for metro cities and Delhivery for tier-2 and tier-3 locations. Customers receive real-time tracking updates via WhatsApp and SMS. The platform also offers flexible delivery options, priority shipping for select products, and easy return pickups to enhance the overall post-purchase experience. Additionally, it provides international shipping for global customers and guarantees secure packaging to prevent damage during transit. With these services, TennisHub.in aims to deliver a seamless and efficient shopping experience.


AI-Powered Search Tap Integration
TennisHub.in features an AI-powered search with SearchTap integration, offering instant, typo-tolerant results that help users find products quickly. The advanced filters, including options for brand, skill level, and price, refine search results to match specific preferences. Additionally, the platform showcases “Trending Rackets” and “Bestsellers” sections, driving conversions by recommending popular and high-quality products. Personalized product suggestions based on user behavior further enhance the shopping experience, ensuring customers discover items tailored to their needs.
WhatsApp Transaction Notifications
TennisHub.in utilizes WhatsApp transaction notifications to keep customers informed with automated alerts for order confirmation, shipping updates, and reward point redemption. This method has achieved a 75% open rate, significantly higher than traditional email notifications. By leveraging WhatsApp, customers receive real-time updates in a more accessible and convenient format, ensuring they stay informed throughout the entire purchase process. Additionally, the platform allows for easy communication through WhatsApp for customer support, making it even more efficient for users to track their orders and resolve any issues.

Our Approach
TennisHub.in offers a seamless shopping experience with premium tennis gear from top brands, expert guides, and secure transactions. It enhances convenience through custom stringing, flexible delivery, and real-time updates via WhatsApp. Focused on customer engagement, TennisHub.in is the go-to platform for players, coaches, and clubs across India.
User-Centric Customization
TennisHub.in customizes stringing based on player preferences, ensuring quality through expert partnerships.
Tech-Driven Scalability
TennisHub.in uses Magento 2.4.7-p3 for scalability, optimized for mobile with over 50% traffic from phones.
Proactive Customer Engagement
TennisHub.in integrates WhatsApp Business API for real-time updates and offers opt-in/opt-out preferences in user accounts.
Seamless Logistics & Search
TennisHub.in ensures seamless logistics with Bluedart and Delhivery and enhanced search using SearchTap’s AI-driven API.
Technology Stack
- CMS
- Programming Languages
- Database

Magento

Javascript

PHP 8.3

CSS 3

HTML 5

MySQL
Key Result
30% Increase in AOV
Due to stringing add-ons & credit purchases
15% Lower Cart Abandonment
Faster OTP logins & WhatsApp reminders.
25% Higher Repeat Customers
Reward points boosted retention.
99% On-Time Deliveries
Bluedart/Delhivery ensured reliability.


What Our Client Says

Mr. Ebenezer Daniel
Chief Digital Officer (CDO) @ Alessa Med, Omnichannel & Group IT - Virtus Holding
We always have direct access to the developers, and their understanding of the e-commerce field is impressive.

Mr. Devanjan Roy
Technology Manager , The Sultan Center
The noteworthy characteristic of their team is that they stick to commitments.

Mr. Pradeep Hirani
Chairman, Kimaya Fashions Pvt Ltd
We were extremely happy with Techsevin, Mounish has this great ability to see through the clutter... and devise a practical, easy to navigate approach to problem..He cuts through the jargon, and delivers.
to elevate your digital presence.